Privacy Policy

1. Who We Are

Kingsport Concrete Company ("we," "our," or "us") is a concrete contractor located at 299 W Center St, Kingsport, TN 37660. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website at https://www.kingsportconcretecompany.com or when contacting us.

2. Information We Collect

We may collect the following types of information:

• Contact information - name, phone number, email address, and property address provided through our contact form or when you call or email us.
• Project details - information you provide about your concrete project, including location, scope, and timeline.
• Usage data - standard web server logs and analytics data such as pages visited, browser type, IP address, and referral source. This data is collected in aggregate and is not tied to your identity.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule and complete concrete projects.
• Communicate project updates, invoices, and follow-up information.
• Improve our website and understand how visitors use it.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers - third-party vendors who assist us in operating our website or running our business (e.g., email providers, form processing tools), subject to confidentiality agreements.
• Legal requirements - if required by law, court order, or governmental authority.
• Business transfers - in connection with a merger, acquisition, or sale of business assets.

5. Cookies and Tracking

Our website may use cookies or similar tracking technologies for analytics purposes. You can control cookies through your browser settings. Disabling cookies will not affect your ability to use our website or contact us.

6. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. Contact information submitted through our form is retained for a reasonable period to handle your inquiry and any related project.

7. Your Rights

You may have the right to access, correct, or delete your personal information, depending on applicable law. To make such a request, contact us at:

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of internet transmission or storage is completely secure. We cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated"date at the top of this page reflects when changes were last made. Continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: